Whistleblowing
The Company has a policy of protecting all stakeholders by providing channels for receiving complaints from infringement and ethical transgressions, including a suspicious act of fraud or a misconduct of individuals in the Company, both employees and other stakeholders. The Company set up the Whistleblowing procedures/Grievance Mechanism and channels, including the guidelines for protecting complainant, giving priority to the data privacy and confidential identity of whistleblower or complainant and accused person, and will partially disclose the significant information only to designated person. The Company has established the complaints and whistleblowing function, to screen the complaints and report directly to the Audit Committee.
Scope of Complaints or Whistleblowing
If there is a suspicion or witness a violating act of good practices, as per the following;
- Violation of compliance and guidelines for corporate governance
- Violation of the company’s rules, regulations, and policies
- Unfair treatment in workplace and operation
- Corruption act
Complaints or Whistleblowing Channels
** This channel does not handle product complaints. If you wish to lodge a complaint regarding product quality, service, or repairs, please contact our call center at 1198, ext.2.
- Post : To LH Complaints and Whistleblowing Function
Land & Houses Public Company Limited
No.1 Q.House Lumpini Building 37-38th Fl., South Sathon Road,
Thung Mahamek, Sathon, Bangkok 10120 - E-mail : whistleblower@lh.co.th
- Website : Whistleblowing Form
Whistleblower Protection Measures
The company has established guidelines for whistleblower protection, emphasizing the confidentiality of the information and identity of whistleblowers, complainants, and the accused. Information will be disclosed only to authorized personnel and only to the extent necessary, with due consideration for safety and potential harm to the information providers or related individuals, to ensure confidence in the complaint process.
The Company will not take any unfair action against employees or any individuals working for the company due to their provision of information or assistance in uncovering the truth. Furthermore, the Company will not demote, punish, or take adverse actions against employees or individuals working for the company who refuse to engage in fraud or corruption, even if such refusal results in the Company losing business opportunities.
The Company will not take any unfair action against employees or any individuals working for the company due to their provision of information or assistance in uncovering the truth. Furthermore, the Company will not demote, punish, or take adverse actions against employees or individuals working for the company who refuse to engage in fraud or corruption, even if such refusal results in the Company losing business opportunities.